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All improvement measures are
based on facts and figures and have targeted figures in
view |
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Identify best practices observed within
the process and see that they are uniformly adopted |
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Formal Root Cause analysis done to identify
and address pain areas |
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Review the performance metrics every month |
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Examine reasons for variance and prescribed
remedies |
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Identify reasons for high performance /
low performance and modify training requirements accordingly |
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Look for procedural complexities or inefficiencies
and refind process to make it simpler, more effective
and more efficient |
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Identify methodology hurdles and suggest
changes required to make the methodology more stable /
user friendly |